Terms of Service
Our terms of service outline the terms and conditions of your agreement with us regarding your use of our website. Your use of our service implies your acceptance of these terms and conditions.
Online Services
These terms of service apply to your use of our website and related services. You agree that these terms, including any legal notices or disclaimers contained within our website, constitute the entire agreement between us in relation to your use of our website, and supersede all prior agreements and understandings with respect to the same. If we provide other services to you directly or through a third-party, separate terms of service may apply to those goods or services.
Warranty
We do not provide any assurance or guarantee regarding the accuracy, performance, timeliness, completeness, or suitability of the information and materials available on our website for any specific purpose. The content on our website may be subject to modifications without prior notice, and we do not guarantee its continuing availability. We acknowledge that our website may contain inaccuracies or errors, and we disclaim any liability for such inaccuracies or errors to the maximum extent permitted by law.
FORCE MAJEURE
We shall not be held liable for any failure to perform any goods or services under this contract, if we are prevented or delayed in performing those obligations by an event of force majeure.
Cancellation – Digital Downloads
We offer a 14-day cooling-off period for the purchase of digital downloads. This includes documents in digital format, images, and presentations. If you decide to cancel your order within this period, you will not be able to access the digital goods. If you initiate the download of any digital content during the cooling-off period you agree this will be taken as express consent to waive your rights to cancel the purchase.
Cancellation – Online Services
To cancel an online service purchased through our website, you must provide written notice at least 14 days in advance. If the service has been fully provided before the end of the 14-day notice period, no refund will be provided. If you provide less than 14 days’ notice, you will be responsible for paying the full amount due for the service, including any recurring payments due at the time of cancellation. If you cancel with at least 14 days notice, we will deduct from any refund due the cost of any work undertaken by us prior to that date in anticipation of the delivery of those services.
Discounts
Any discounts indicated on our website are at our sole discretion and may be removed or reduced at any time.
Quotes
By using our website to obtain a quote for any goods or services provided by us, you acknowledge and agree that the quote is for informational purposes only and is not binding. The acceptance of any quote provided by our website is subject to revision, and we may require you to pay a deposit to secure the price quoted.
Privacy Policy
As an integral party of this agreement, by using our services implies your agree to us processing your personal information as outlined in our Privacy Policy and Cookie Policy.
Copyright
The content on this website, including the design, layout, appearance, graphics, and other related materials, are either owned or licensed to us. Reproduction of, or hot linking to any content is strictly prohibited, unless it is in compliance with our copyright notice, which forms an integral part of these terms and conditions.
Modern Slavery
We are committed to complying with all applicable anti-slavery and human trafficking laws, including the Modern Slavery Act 2015, in fulfilling our contractual obligations. We will take all reasonable measures to ensure that there is no slavery or human trafficking within our business and abide by our Modern Slavery policy.
Living Wage
As part of our contract with you, we commit to paying all the employees involved in our services at least the national living wage.
Recurring Payments
For any service for which we bill you a recurring fee, the fee will be subject to an annual increase on April 1st, calculated as the retail price index plus 2%. The revised fee will be applicable to the first invoice after this date.
Value Added Tax (VAT)
Unless stated otherwise, the prices listed on our website are exclusive of VAT. We may charge VAT in addition to the price of any non-exempt services that we provide, and for which we are liable to account for Output VAT. Any VAT that is not included in the initial invoice will be invoiced separately as soon as reasonably possible, and payment will be due in the same manner as for a regular invoice for services.
Complaints
If you have a complaint about our goods or services you should contact us as soon as possible. We investigate all complaints prompty and fairly.
Notices in Writing
You may provide any necessary notice under our terms of service by sending us an email or using the form on our Contact Us page. However, such notice shall be deemed effective only upon our confirmation of safe receipt.
Variation
We periodically review our Terms of Service and reserve the right to make revisions to these terms at any time. Any updates will be published on this webpage. It is your responsibility to review our terms regularly and ensure that you understand all the terms and conditions that apply to your use of our website.
Assignment
We reserve the right to assign, transfer, or subcontract our rights and obligations under these terms without any prior notification or consent. You agree that you cannot assign, transfer, or subcontract any of your rights or obligations under these terms.
Severability
In case a competent authority determines any provision(s) in these terms as unenforceable, that particular provision will be separated from the remaining terms to the extent required. The remaining terms will continue to be valid and enforceable to the fullest extent permissable.
Jurisdiction
These terms of service are subject to exclusive jurisdiction of the courts in England and Wales and are governed by their laws.